Dark mode
Light mode
Calculator
Exchange rates 1 USD = 42,90 UAH

Package delivery

The priority direction of our company's work is comprehensive delivery of your packages and cargo. Our warehouses are located in the USA and China. The US warehouse is located in the tax-free state of Delaware, which is very beneficial for our clients and allows saving up to 10% of the paid cost for goods. Warehouses in China are located in the north, in the capital city of Beijing, and in the south in the manufacturing giant city of Guangzhou. Thus, the presence of warehouses in these cities ensures fast order processing, access to a wide range of goods and optimal logistics routes.

Our free services for processing packages and cargo, namely, replacement of transport packaging, size reduction, if necessary repackaging of parcels into several, will help optimize delivery.

You can always track all stages of registration and movement of your package or cargo in the "Personal Cabinet".

Delivery Big warehouse

Order purchase for you

This service is available to absolutely all clients. The "Order Purchase" service will be convenient for clients who face rejection of payment cards issued by banks of other countries by US and Chinese online platforms, do not want to spend their time or have difficulties translating from foreign languages.

To do this, you need to complete the following steps:

  • 1

    register on our website, get Client ID for access to Personal Cabinet

  • 2

    go to the "My Orders" section and create a "New Order", specifying the product link, name, quantity and price per unit, optionally additional information (color, size, etc.)

  • 3

    optionally select additional services: "Insure", "Package Photo", "Discount Coupon" (Promo code). You can find all available promo codes on our social media pages

  • 4

    click "Place Order" to send a request to our specialists. Upon receiving the request, a specialist will contact you who will further accompany your order until receipt in Ukraine.

Insurance

Packages and cargo sent by air transport are insured for $8 per 1 kg of physical weight, this service is called "Basic Insurance" and is included in the cost of air transport. Basic insurance covers cases of shipment loss by the air carrier. If desired, you can use the Additional Insurance service. The cost of this service is 2% of the product value.

 

Advantages of additional insurance: For example, if your package was damaged during air transport or during customs control, the cost of the damaged goods will be compensated in full. You can arrange additional insurance when registering your package in the client's "Personal Cabinet".

Basic and additional insurance is not
compensated in case of force majeure, namely:

threat of war, armed conflict or serious threat of such conflict, including but not limited to hostile attacks, blockades, military embargo, foreign enemy actions, general military mobilization, military actions, declared and undeclared war, public enemy actions, riots, acts of terrorism, sabotage, piracy, disorders, invasion, blockade, revolution, coup, uprising, mass riots, imposition of curfew, quarantine established by the Cabinet of Ministers of Ukraine, expropriation, forced seizure, enterprise takeover, requisition, public demonstration, blockade, strike, accident, unlawful acts of third parties, fire, explosion, prolonged transport interruptions regulated by relevant decisions and acts of state authorities, closure of sea straits, embargo, prohibition (restriction) of export/import, etc., as well as caused by exceptional weather conditions and natural disasters, namely: epidemic, severe storm, cyclone, hurricane, tornado, storm, flood, snow accumulation, ice, hail, frost, sea freezing (straits, ports, passes), earthquake, lightning, fire, drought, soil subsidence and landslide, other natural disasters, etc.

Cargo and goods that are not subject to damage insurance:

  • glass, dishes, ceramic products and other fragile items

  • plastic products (automotive plastic bumpers, spoilers, motorcycle plastic and other auto-moto tuning elements made of plastic).

Storage

At our warehouse in Ukraine, your package is stored free of charge for 14 calendar days. Further storage of your package or cargo with us is paid. Read more in the "Tariffs" section.

What goods Strela company does not deliver:

  • Flammable and explosive substances;

  • All goods marked as "dangerous cargo";

  • Aerosols, perfumes, varnishes, deodorants, paints, fire extinguishers, as well as everything that is under pressure;

  • Medical equipment and everything related to it;

  • Medical and veterinary preparations;

  • Drugs and narcotic substances;

  • Psychotropic substances and medicines;

  • Animals and microorganisms;

  • Plants and plant parts (seeds, fruits, bulbs, onions, etc.) intended for sowing;

  • Animal skins and fur (unless it's outerwear with fur or on fur);

  • Ivory and ivory products;

  • Alcoholic beverages, tobacco and tobacco products;

  • Photo and video materials of pornographic nature;

  • Military and dual-purpose goods, weapons and components;

  • Poaching equipment;

  • Optical sights;

  • Thermal imagers;

  • Everything that qualifies or relates to cold weapons;

  • Works of art and antiques (paintings, coins, etc.), products made of precious metals;

  • Hidden audio and video surveillance equipment;

  • Car airbags (airbag);

  • Lithium-ion rechargeable batteries separately from the device;

  • Goods prohibited for export from the USA;

  • Goods prohibited for import or requiring certification;

  • Money or stocks, bonds, money orders, securities;

  • Food products and perishable goods that require temperature control during transportation.

Calculate delivery price

*Fill in the dimension fields for a more accurate calculation of the bulk density

Contact us